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The crew arrived when scheduled, and cleaned up thoroughly upon completion. We are now pleased with an attractive, secure entry door that is fully functional for the first time. We had new windows installed....love the windows.
We pay most of the costs of our employees’ health insurance coverage. Our upgrades revitalize the look and functionality of bathrooms.
HomeAdvisor International
Filling my fish pond no longer requires extra chemicals to keep the fish safe. Sends out fraudulent "surveys" that have nothing to do with their company claiming to recieve a gift card for reutrning the survey. We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

My sales rep was informative, gracious, and helpful. The installers did everything in a timely fashion and completed it in one day. We require all users - pros and homeowners - to uphold our core values as outlined in our Code of Conduct. Businesses receive ratings from homeowners through HomeAdvisor. Once a business is rated, we require it to maintain an overall average of two stars or greater. Protected flooring and all furniture prior to installationl.
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American Home Design did a fabulous job on our bathroom. Removed an old fiberglass tub/shower and replaced it with a walk in shower with glass doors. The communication, professionalism, and installation was as good as it gets. We are very pleased and would definitely recommend the services of American Home Design to anyone considering a project that fits their services. Contact us to learn how the installation of energy-efficient windows, a walk-in tub, or a patio enclosure can improve your Nashville area home. We had a shower and toilet installed by American home Design.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services. BBB Rating and Accreditation information may be delayed up to a week. Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers.
Replacement Windows
They called to confirm they got the card and get the "necessary" information to send me the gift card. When I wouldn't let them pressure sell me or come to my house for "water inspection" I suddenly didn't qualify for the gift card. Please see HomeAdvisor's Terms and Conditions for more detailed information on our pro requirements, screening processes, and disclaimers.

If you have concerns that a pro in our network doesn't meet these standards, please contact us to investigate. We're committed to maintaining a network of trusted home service businesses, and those who don't meet our criteria will be rejected or promptly removed from our network. An award-winning workplace environment, a culture that fosters success, a family-owned company that’s dedicated to its employees and customers in Middle and East Tennessee—is it too good to be true? Use our easy application process to apply today, and you’ll get a firsthand glimpse of why so many professionals prize their experience working for American Home Design. And, because we offer a variety of payment and financing options, your home remodeling dreams could become a reality sooner than you may have thought possible.
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As affected government agencies and courts begin to re-open, we will resume our program in those jurisdictions. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business. We ordered a replacement door from American Home Design for an entry that posed problems due to the original construction. No amount of adjustment seemed to make it easy to open or close. American Home Design showed their concern in providing a quality product correctly installed by a crew that was orderly, skilled, and careful with the movement and placement of tools and material. They were able to overcome the problems posed by the original builder in regards to framing and brick work.
We need answers and hoping that the BBB can help. We had quite a back and forth between the salesman and his boss. They were not able to do all the work we wanted for our bathroom remodel, so we scaled down what we wanted and got a quote around $23,000. We declined that and were contacted by the supervisor a day or two later who said he could lower the cost to $14,000. I've simplified the back and forth by cutting out a bunch of phone calls and 4 home visits for pictures and measurements.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Home Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question. When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews.
Our windows are energy efficient, durable, beautiful, and available in a variety of styles to suit any home’s design. Windows from American Home Design will improve your home’s comfort, as well as its overall look, making them one of the smartest home improvement investments you can make. Walk-in tubs provide a safer, more comfortable bathing experience. BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time.
He said call if the smell was still there after two days the smell Came back we called several times and kept getting the run around talking to several people and no one has come out. At this point we are trying to get the money together to fix it since we have lost faith in the warranty they promised. We would prefer American home design pay a third party agreed to by us to fix the damages to out house.

Very friendly, professional, and knowledgeable staff. They genuinely care about their customers and the quality of their work. Had to wait from April to October for my shower to be installed and completed. Company did not want to install what I had told the salesperson I wanted.
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